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If signature affirmation is needed, please contact 877.554.4797 prior to your order shipping. If your order is above $300, it will automatically ship with a signature required for delivery. The term shipping or ship contains the graduation of shipping gadgets in an order for a number of purchases or the place the item bought consists of elements that should be shipped individually. For example, your order could encompass several different items, a amount of the same item, or, a single item with several part components the size of which could require them to be shipped in separate packages. In these cases, our notification to you that your order has “shipped,” marks the time when shipping has commenced; it does not imply that each one items in the order have shipped at the moment. All packages sent have a separate tracking quantity and could also be adopted on the Order Status web page. In order to return an item, you will want to request a Return Authorization Number from our customer service division at 877.554.4797.
By offering us with a telephone quantity as your contact number, you expressly authorize us to contact you relating to your account for communication. Over the counter orders are typically processed inside hours, given inventory is on the market. Prescription orders require confirmation by your prescribing veterinarian. We typically contact vets inside 24 business hours of the order being placed. We request that vets respond to the request within 24 hours, … Read More